General terms and conditions
Terms and Conditions – TruePower
Applies to purchases via LifeProfit AB's website
1. General information
These terms and conditions apply between you as a customer and LifeProfit AB (corporation no. 559419-3384), Swedish distributor of TruePower products.
Company name: LifeProfit AB
Address: Grevgatan 26A, 114 53 Stockholm, Sweden
Email: info@lifeprofit.se
Year of establishment: 2023
BY SHOPPING AT Lifeprofit.se YOU ACCEPT THE FOLLOWING TERMS AND CONDITIONS.
Please note: TruePower is a CE-marked medical device of class I.
It is intended as a supplement for sports, training and recovery and is sold without a prescription.
The product does not replace medical care, diagnosis or treatment.
In the event of illness or injury, you should always consult a licensed healthcare professional.
2. Prices and payment
• All prices are stated in Swedish kronor (SEK) including 25% VAT.
• Payment can be made via Klarna, Swish, Stripe, Visa and MasterCard.
• No additional fees are added beyond those clearly stated at checkout.
• The amount is reserved when ordering but is only deducted when the goods are shipped.
3. Delivery
• Delivery is normally within 2-10 working days via PostNord.
• Shipping costs are stated at checkout.
• If an item is out of stock, we will inform you immediately.
• Delivery is only within Sweden.
4. Right of withdrawal and return
• You have a 14-day right of withdrawal from the day you received the goods, according to Swedish law.
• To exercise your right of withdrawal, you must notify us in writing via e-mail.
• You are responsible for the return shipping.
• Refund will be made within 14 days after we have received and approved the return.
Exceptions to the right of withdrawal:
• Sealed goods that cannot be returned for health or hygiene reasons (e.g. opened or
used tape).
• Products that have been damaged due to negligence or improper use.
5. Complaints
• You have the right to complain about a product for up to 3 years according to the Consumer Purchase Act.
• Complaints must be made within a reasonable time after the defect is discovered (no later than two months
is always considered reasonable).
• If the complaint is approved, we will compensate you for the goods and reasonable shipping costs.
6. Safety and use
• TruePower is intended for external use on the skin.
• The product must not be used on open wounds or infected skin.
• People with skin allergies, circulation problems or medical implants should consult a doctor before use.
• Use is at your own risk. LifeProfit AB is not responsible for incorrect use in
violation of the accompanying instructions for use.
7. Personal data & GDPR
LifeProfit AB is the data controller.
• We process personal data to handle orders, deliveries and customer service.
• The data is stored within the EU/EEA and saved in accordance with the Accounting Act.
• Your information is not disclosed to third parties except for necessary services (e.g. logistics,
payments, newsletters).
• You have the right to access, correct and delete your information according to GDPR.
Contact: info@lifeprofit.se
8. Cookies
The website uses cookies to improve the user experience and collect statistics.
• Cookies may include third-party services (e.g. Google Analytics, Facebook Pixel).
• You can disable cookies in your browser, but certain functions may then be limited.
9. Marketing
• Newsletters are only sent with your consent.
• You can unsubscribe at any time via the link in the email or by contacting us.
10. Disputes and applicable law
• Swedish law applies to these terms and conditions.
• In the event of a dispute, we follow recommendations from the Swedish General Complaints Board (ARN).
THANK YOU FOR SHOPPING WITH US
Best regards


